All Rights Reserved. Copyright © 1983 – 2020

Refund Policy
We offer a 30-day Money Back Guarantee on almost every product we offer. Please call customer service at 1-888-477-8571 (toll free), in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of your purchase date.

Privacy Policy
At Big Island Jewelers, we respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We may also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Shipping Policy
We ship all packages are insured either with USPS Express Mail, USPS Priority Mail or USPS Priority Mail International depending on the amount of the purchase.

January : Garnet
February : Amethyst
March : Aquamarine
April : Diamond
May : Emerald
June : Alexandrite or Pearl
July : Ruby
August : Peridot
September : Sapphire
October : Opal or Tourmaline
November : Topaz
December : Zircon or Turquoise

1st : Gold Jewelry
2nd : Garnet
3rd : Pearls
4th : Blue Topaz
5th : Sapphire
6th : Amethyst
7th : Onyx
8th : Tourmaline
9th : Lapis Lazuli
10th : Diamond
11th : Turquoise
12th : Jade
13th : Citrine
14th : Opal
15th : Ruby
16th : Peridot
17th : Amethyst 
18th : Cat’s Eye Beryl
19th : Garnet or Aquamarine
20th : Emerald
21st : Iolite
22nd : Spinel
23rd : Imperial Topaz
24th : Tanzanite
25th : Silver Jewelry
26th : Pearls
27th : Emerald
28th : Cat’s Eye
29th : Ruby
30th : Sapphire

Check prongs : Make sure all prongs are securely holding your stones in place. Having prongs checked and re-tipped can save your stones.

Cleaning : Dirt is an abrasive and will wear out your jewelry faster. Regular cleaning will keep your stones , pearls and chains shining bright.

Stone tightening : If your stones wiggle or move in their setting, they need to be tightened.

Pearl Restringing : Gaps in-between your pearls can be unsightly, once you see that, it’s time to restring.

Check clasps & chain ends : Functioning clasps & secure ends are important. Your chain is only as strong as it’s weakest link.

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